Privacy Policy
This Privacy Policy explains how Redo AI processes information when you use Redo AI, our mobile application, website, and related services.
1. Information We Collect
Depending on how you use Redo AI, we may process information you provide directly, including room photos, images, prompts, design preferences, support messages, and other content you submit through the service.
We may also collect technical and usage information such as device type, operating system, app version, language, approximate region, crash information, diagnostic data, interaction events, and identifiers used for analytics or attribution where permitted by your device settings and applicable law.
2. Photos and AI Processing
When you upload a photo or other content for an AI feature, that content may be transmitted to our infrastructure and to service providers that help us generate the requested result. Processing may include image analysis, transformation, generation, storage required to complete the request, abuse prevention, and service reliability.
You should upload only content that you have the right to use. Avoid uploading images containing sensitive personal information unless it is necessary for the feature you choose to use.
3. How We Use Information
We use information to operate Redo AI, provide AI-generated results, maintain account and subscription functionality, improve performance, prevent fraud or misuse, respond to support requests, measure product usage, comply with legal obligations, and protect our rights.
4. Service Providers
We may share information with vendors that provide cloud hosting, AI processing, analytics, crash reporting, customer support, payment-related infrastructure, security, and other services used to operate Redo AI. These providers process information on our behalf or under their own applicable terms.
5. Purchases and Subscriptions
Purchases made through Apple are processed by Apple. We generally receive transaction-related information such as subscription status or product identifiers rather than your full payment card information. Apple handles payment information under its own privacy terms.
6. Analytics and Advertising Attribution
We may use analytics and attribution technologies to understand how users discover and interact with Redo AI. Where required, tracking or access to device-level advertising identifiers is subject to your consent and platform settings.
7. Data Retention
We retain information for the period reasonably necessary to provide the service, meet legal requirements, resolve disputes, enforce agreements, and maintain security. Retention periods may vary by data type. Uploaded content may be deleted or de-identified after processing according to our operational needs and provider settings.
8. Your Privacy Rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or information about certain processing activities. You may also have the right to object to certain processing or withdraw consent where consent is the legal basis.
To submit a privacy request, contact us at mail@redo-ai.xyz. We may need to verify your request before completing it.
9. International Data Transfers
Your information may be processed in countries other than the country where you live. Where required by law, we use appropriate safeguards for international transfers.
10. Children
Redo AI is intended for a general audience and is not directed to children under 13, or a higher minimum age where local law requires one. If we learn that we collected personal information from a child in violation of applicable law, we will take appropriate steps to delete it.
11. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage can guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy as the service changes. We will revise the effective date when we publish an updated version.
13. Contact
Redo AI
Email: mail@redo-ai.xyz